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Manage my account online

If you are a South East Water residential customer, you can manage your account online with mySouthEastWater

Can I add or remove a name from my account?

You can add or remove a name from your account via mySouthEastWater

Can I have more time to pay my water bill?

If you find you aren't able to pay your bill by the due date, you can request a payment extension

How do I update my name?

If you are a South East Water residential customer, you can update your 'change of name' online with mySouthEastWater.

Can I claim a concession if my name is not on the account?

Yes, but you need to have a valid and eligible concession card, live at the property, contribute to the account, and be 18 years of age or older.

I need a copy of my bill

You can view and print your current bill and up to 15 previous bills online through mySouthEastWater.