Can I have more time to pay my water bill?
If you find you aren't able to pay your bill by the due date, you can request a payment extension. Once per bill you can get extra time to pay your account either by going online or by phone.
To get an extension online through mySouthEastWater simply log in or register and then follow the links to Request more time to pay and follow the steps.
To request a payment extension by phone.
If you prefer to make smaller, easier to manage payments you might prefer a fortnightly or monthly payment plan. It’s easy to set up a payment plan in mySouthEastWater. Simply log in or register then go to Set up a payment plan and follow the steps.
Other payment assistance options
We know everyone's needs are different. That's why we offer a range of services and programs for you to tap into, making paying your bills easier to manage.
If you haven't registered yet for mySouthEastWater it's quick and easy, all you'll need is a copy of your bill.